High-Quality Components for Excellent Performance
Please Review Concord Components’ Commitment To Quality
Commitment To Quality
At Concord Components, our commitment to quality resonates in our quality policy
Our commitment to not only meet, but exceed our customers’ needs is also evident in the growing emphasis Concord Components places on quality activities—those designed to increase the quality of our products and services. All these activities help to ensure Concord Components is the “Standard of Quality”.
To demonstrate our commitment, we actively pursue compliance and registration to relevant International Standards Organization (ISO) standards. To this end, Concord Components has achieved the following notable milestones:
Certification To ISO 9001:2015
Achieving ISO 9001 Quality Management System Certification demonstrates the ability to consistently provide product that meets customer and applicable regulatory requirements and aims to enhance customer satisfaction.
Certification To AS 9120:2016
Achieving AS 9120:2016 Quality Management System Certification demonstrates the requirements of the ISO 9001:2015 standard, and defines additional quality requirements for distributors in the aerospace industry.
Certification To ANSI ESD S20.20-2014
Achieving ANSI ESD S20.20-2014 Electrostatic Discharge Control Program Certification demonstrates the the requirements necessary to design, establish, implement, and maintain an ESD control program to protect electrical or electronic parts, assemblies and equipment susceptible to ESD damage from Human Body Model (HBM) discharges greater than or equal to 100 volts.
Because Concord Components distributes electronic components to companies all around the world, it is crucial that Concord Components itself complies with objectively applied quality standards for its operations. It is important to recognize that having a sound quality management system in place doesn’t guarantee that mistakes won’t happen. However, it does mean we expect a certain level of performance, and we strive to improve upon it daily. These activities are external validations of our systems from third-party sources that are experts in those areas.
In this effort, Concord Components partnered with UL DQS Inc – Management Systems Solutions for ISO 9001:2015, AS 9120:2016, and ANSI ESD S20.20-2014 Certifications. UL DQS Inc – Management Systems Solutions is a recognized leader in the certification and accreditation of quality management systems in their respective areas.
ISO 9001:2015 Certified
Concord Components Inc is officially certified to the ISO 9001:2015 “Quality Management Systems” standard. ISO 9001:2015 certification demonstrates that Concord Components’ quality management system provides effective management of internal processes to meet international quality requirements. The ISO 9001:2015 certification resulted from an extensive review of Concord Components’ quality management practices by UL DQS Inc – Management Systems Solutions.
The ISO 9001:2015 Quality Management Systems Certificate:
This PDF contains ISO 9001:2015 registration certificates for Concord Components’ sites globally.
AS 9120:2016 Certified
Concord Components Inc is officially certified to the AS 9120:2016 “Quality Management Systems” standard. AS 9120 certification demonstrates that Concord Components’ quality management system provides effective management of internal processes to meet international quality requirements.
AS 9120:2016 is applicable to stockists and distributors of parts to manufacturers that supply the aerospace industry. This standard addresses chain of custody, traceability, stock control and availability of records. The AS 9120:2016 certification resulted from an extensive review of Concord Components’ quality management practices by UL DQS Inc – Management Systems Solutions.
The AS 9120:2016 Quality Management Systems Certificate:
ANSI ESD S20.20-2014 Certified
The AS 9120:2016 Quality Management Systems Certificate:
This PDF contains ANSI ESD S20.20-2014 registration certificates for Concord Components’ sites globally.
Please Review Our Counterfeit Detection Program Below.
Since 1995, Concord Components, Inc. has been a trusted supplier of electronic components to OEM’s, CEM’s, Gov’t agencies and distributors all over the world. We pride ourselves on our great reputation and customer satisfaction. Our goals are simple: We strive to deliver 100% quality and 100% On Time Delivery, 100% of the time.
Concord Components, Inc. has always maintained a strict quality and inspection process for products received in and shipped out. Our Quality Control program is validated and we maintain the following certifications: ISO 9001:2015, AS 9120:2016 and ESD S20.20-2014.
Since 2005, the counterfeiting of electronic components has become an ever increasing and prevalent problem; a problem, which has infiltrated inventory and supply lines at every level of supply. Recent years have shown that counterfeiters have made great advances in their level of sophistication and are not limited to just the parts themselves; they have advanced their techniques to include: manufacturer’s packaging, labels and manufacturer’s documentation. Concord Components, Inc. recognizes these issues and has been making substantial investments in testing equipment and personnel training to expand our testing and screening capabilities to combat this growing problem.
Our Authenticity Program consists of a comprehensive quality control and counterfeit detection process. We have in place: 1) a rated AVL and source control process, 2) an internal inspection/testing process and 3) a logistics program where we work with qualified labs to provide military/commercial screening, testing and re-certification services.
Our Comprehensive program consists of the following:
As a stocking distributor and inventory management service provider, our business model consists of having a large inventory in stock as an immediate availability for our customers. We stock and manage 800,000 line items of inventory, which has been purchased or consigned to us from our major OEM, CEM and ISO Certified distributor partners.
We require all of our suppliers to perform at a standard of excellence and we maintain a rated Approved Supplier List; where our supplier’s ratings are based on the quality of product supplied and on time delivery performance. •Our Suppliers are ISO Certified and have an established Quality System in place.
Screening And Testing Capabilities
Our inspection and testing programs have been instituted to ensure we supply exactly what our customers expect of their order. Our program is designed to: verify the details of our customer’s purchase orders are being met, to ensure the quality of the product being supplied, to combat counterfeits and to keep in constant communication with our customers.
Concord is committed to delivering quality product and maintaining our reputation as a world-class supplier. We have invested and continue to invest in screening and testing apparatus to expand our inspection/testing capabilities.
Our program consists of a visual inspection process, non-destructive and destructive analysis, and an electrical testing process.
Paperwork and Receiving Report Information: We review all received documents to verify that all expected requirements are complied with:
Shipping Container Inspection
All containers or boxes are inspected for any damage.
Part Packaging Inspection
We inspect the manufacturer’s packaging the parts arrive in (boxes, tubes, reels, trays, labels etc..) and verify the following:
Part Marking/Logo Inspection
We’ll check the authenticity of the part marking by:
We will research and work with chip manufacturer’s (whenever possible) to verify the authenticity of part marking procedures and lot code verification. We also verify date codes against factory End-Of-Life lists to make sure the date code is legitimate.
Part Marking Permanency Testing
We perform Acetone or “Spirits Mixture” depending on whether the parts are commercial or military grade.
We’ll compare the part marking and manufacturer’s logo to: known factory samples whenever possible, to manufacturer’s specifications or other known authentic parts in a similar series and lot code.
We inspect for any abnormalities in the part marking, including any signs of: black topping, surface sanding, dual markings, previous markings or over-markings, miss-spellings and inconsistencies with the letter type.
Concord has been compiling an extensive library of part samples, known authentic die photos, traceable part photos, and traceable documentation for future comparison purposes. When Concord purchases traceable product we buy extra samples to document: part markings, lead conditions/physical dimensions, and die markings/configurations for future comparisons of incoming product. We take pictures of: the outside encasement, we X-Ray, De-Lid and take pictures of the Die, as well as, all manufacturer’s packaging (tube/box labels) and paper work (traceability, CofC’s).
We’ll compare the actual physical attributes of the part to the manufacturer’s specification to check:
We perform the following contact inspections:
We perform inspections under the microscope to inspect for lead condition, solder condition, damage to leads or signs of previous board mounting or refurbishment. We also check for any sanding of the tops or black topping in cases of attempted part remarking. We check that the encasement is made of the right material (plastic vs. ceramic etc…) and look for any general signs of tampering or indications of other red flags.
Pb (Lead) or RoHS Testing
We can perform preliminary testing to determine lead content or the level of RoHS compliancy of parts.
We X-Ray to do a non destructive inspection to check for any bond wire or workmanship issues and to compare internal layout to known authentic parts.
We can perform electrical testing on a significant number of integrated circuits and passive components to make sure that the product is functioning to the original manufacturer’s specifications. Some samples of what we can test for are: general electrical values, functionality, and programs. We have programming capabilities. We can test for commercial through military temperature range and tolerance.
Carbon Composition Resistors
Allen Bradley discontinued their production of Carbon Composition resistors in 1995. We have developed a process of 100% test and screening to remove residual moisture on any out-of-tolerance resistors followed by additional testing, in addition to dry-packing and labeling. The porous nature of the material causes moisture absorption over time leading to tolerance issues. We insure that our customers receive 100% of the resistors ordered in tolerance.
Testing & Screening
We work with accredited and DSCC approved testing facilities to test or re-screen parts. Generally this includes: Testing to Military specifications, Destructive testing and Solderability Testing
Please review how Concord Components, Inc. complies with the RoHS Directive
The RoHS Directive is a European Directive aiming to control the use of certain hazardous substances in the production of new Electrical and Electronic Equipment (EEE). The RoHS Directive is a partner directive with the WEEE Directive (Waste in Electrical and Electronic Equipment) which aims to control the disposal and recycling of EEE.
What Are The Restricted Substances?
RoHS restricts the use of mercury, lead, hexavalent chromium, cadmium, polybrominated biphenyls and polybrominated diphenyls ethers in the production of new Electrical and Electronic Equipment (EEE).
Concord Components Adopts And Conforms To RoHS
Concord Components, Inc. is committed to complying with the Green Initiatives and has instituted a RoHS/Lead Free internal program, which will ensure the proper supply of RoHS/Lead Free product. Concord has incorporated the following into its database and processes:
Concord Components, Inc. is only involved in the distribution of product. All obligations for compliance, with the RoHS/WEEE directives, are the responsibility of the manufacturers of the products being distributed. Concord Components, Inc. can only confirm compliance by the assurances and paperwork supplied by the manufacturers.
Concord Components, Inc. constantly strives to “Define Excellence in Electronic Components Distribution” by “Exceeding our customer’s expectations by continually improving the effectiveness of the quality management system and by providing accurate deliveries that meet our customer’s requirements.”