Policies and Procedures
Terms and Conditions
Last Modified On April 18, 2019
Thank you for your interest in Concord Components, Inc. The following provisions set forth the terms and conditions on which Concord Components, Inc. sells its products.
Purchase of any items sold by Concord Components Inc. shall be subject to and expressly limited by the terms and conditions contained herein. No changes to, waiver of, or addition to any of these terms and conditions shall be effective unless agreed to in writing and signed by an authorized representative of Concord Components Inc.. Buyer acknowledges and agrees that these terms and conditions supersede the terms and conditions of any purchase order or other documentation used by Buyer and, except for delivery and billing addresses, and quantities prices and items ordered, any conflicting or additional terms are void and have no effect, but that Buyer may place orders by use of purchase orders and other documentation for its convenience purposes only. Notwithstanding the foregoing, Concord Components Inc. reserves the right at any time to amend these terms and conditions, and Buyer shall be deemed to accept such amended terms and conditions by ordering items herein offered after the date of such amendment. Additional special terms and conditions of Concord Components Inc. may be applicable with respect to certain products.
**Applies to both Sales from and Purchases from Concord Components Inc.**Concord Components grants the right of access, by the organization, their customer and regulatory authorities to the applicable areas of all facilities, at any level of the supply chain, involved in their order(s) and to all applicable records pertaining to their order(s). This includes the right to conduct both on-site and off-site surveys and audits.
All products must be ordered full quantity quoted. Minimum order for any domestic orders is $75.00. Minimum order for any International order is $150.00. Orders requiring the wiring of funds are subject to a $30.00 bank fee if under $500.00.
All pricing quotes must be documented in writing and signed by Concord Components Inc. to be valid. Prices quoted, unless otherwise stated, refer to quantities requested at time of quote. All prices are firm for 15 days from the date quoted unless otherwise stated and in writing by a representative of Concord Components Inc. at time of quote. Concord Components Inc. reserves the right to change prices and specifications of its products at any time without notice.
Any testing, electrical, military or otherwise of any nature must be done at a mutually agreed upon laboratory. If testing is done without authorization in writing from Concord Components Inc., the Buyer assumes responsibility for all loss should the items fail in any way. Buyer agrees by accepting these stated Terms and Conditions that should parts be tested without Concord Components Inc.’s authorization, any request for return will be rejected without further review.
Any tax, duty, custom or other fee of any nature imposed upon the products, their sale, transportation, delivery, use of consumption shall be paid by Buyer in addition to the price quoted or invoiced. If Concord Components Inc. is required to prepay any such tax or fee, Buyer will reimburse Concord Components Inc. in full. Buyer must provide a resale/exemption certificate in order to avoid the withholding of applicable taxes. No refund or adjustment to previously withheld taxes will be made by Concord Components Inc. sixty (60) days after the invoice date. Proof of certification should be mailed to: Concord Components Inc., 1700 Industrial Dr., Wayne, NE 68787, or faxed to (402) 833-5517.
Payment terms are set on the invoice, any Net terms are from the date of invoice. Credit card payments will not be accepted without prior approval from Concord Components Inc. Buyer’s obligation to pay outstanding invoices and all other amounts is absolute for any reason whatsoever. Balances remaining unpaid at due date are subject to an interest charge of 1.5% per month or the highest rate permitted by law, whichever is lower, until paid. Any discounts, rebates, administrative fees, credits, or other fees due or owed to Buyer will be applies against delinquent balances before payment or reimbursement is made.
Any disputed amounts should be reported immediately and remitted with the disputed amount by the payment due date. If Concord Components Inc. agrees with the billing dispute, Concord Components Inc. will credit Buyer the amount of the agreed-upon billing dispute. All billing disputes must be made within six (6) months of the applicable invoice date.
Concord Components, Inc. reserves the right in its sole discretion to require repayment from any Buyer at any time and may refuse to sell and/or withhold further shipment until all overdue balances are made current. Buyer shall be liable for, and shall reimburse Concord Components, Inc. for all costs and expenses it may occur in connection with collection of any amounts owed to Concord Components, Inc. or enforcement of its rights, including without limitation, reasonable attorney’s fees and expenses, court costs, and cost of collection agencies.
All returns are subject to the prior authorization of Concord Components Inc., in its discretion. Buyer must notify the Sales Representative and complete a Return Material Authorization “RMA” Request Form. The RMA Request Form requires lot numbers, quantities and serial numbers along with a specific reason for return. After review by management, the request will either by authorized or denied. Only items appearing on an approved RMA Request Form are acceptable for return. All authorized items must NOT BE RETURNED COD. Credits for returned goods are conditioned upon Concord Components, Inc. Inspection and approval of such items upon their return. If Concord Components Inc. determines, in its discretion, that any returned items are not eligible for return, Buyer will not receive a credit, even if an RMA Request Form was issued. No advanced credit will be accepted.
With respect to disposable products, Concord Components Inc. warrants to the original purchaser that, at time of delivery, each item sold by Concord Components Inc. has a 30 day warranty for fit, form and function. Any request for extended warranty must be authorized in writing by Concord Components Inc. Concord Components Inc.’s warranty hereunder shall not apply if: (i) a product is not used in accordance with the original manufactures specifications; (ii) any repairs, alterations or other work has been performed by Buyer or (iii) the alleged defect is a result of abuse, misuse, improper maintenance, accident or the negligence of any party other than Concord Components. The warranty set forth herein is conditioned upon proper storage, installation, use and maintenance in accordance with applicable original manufacture specifications & ESD compliance.
Concord Component’s sole obligation shall be to replace or reimburse for cost of item only, at Concord Component’s option, any defective component or item and pay transportation expense for such replacement. Buyer shall provide labor for the removal of the defective component or item and installation of its replacement at no charge Concord Components Inc. Buyer shall bear all risk of loss upon receipt of any returned items while in transit. In the event no defect or breach of warranty is discovered by Concord Components Inc. upon receipt of any returned item, the item will be returned to Buyer at Buyer’s expense and Buyer will reimburse Concord Components for the transportation charges, labor and associated charges incurred in testing the allegedly defective item.
Except as expressly provided herein, Concord Components Inc. makes no representation or warranty of any kind, expressed or implied with respect to any products, parts or services not directly provided by Concord Components including, the sole and exclusive remedy for breach of any warranty is limited to the remedies provided in the paragraph above.
Concord Components Inc. will use its reasonable efforts to fill orders, but Concord Components shall not be liable for nonperformance or delays caused by a shortage of items, manufacturing problems, delivery or labor problems, priorities, acts of regulatory agencies or judicial bodies, discontinuation of a product line, acts of God or third parties, infringement claims, or other causes beyond its reasonable control. Buyer agrees that in such events, Concord Components may allocate products among all purchasers as it deems reasonable, without liability. The products are sold subject to Nebraska law. These terms and any dispute or claim relating to these terms or the sale of products (“Claim”) shall be governed by and construed under Nebraska law, notwithstanding its law of conflicts of law. If any Claim cannot be settled amicably between the parties, such Claim shall be settled by the arbitration, in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The decision of the arbitrator(s) shall be final and binding upon the parties and judgment upon the award may be entered in any court having jurisdiction thereof. Any knowledge or information that Buyer may disclose to Concord Components Inc. shall not be deemed to be confidential or proprietary information, and shall be acquired by Concord Components free from any restriction. Concord Components Inc. shall not in any even be liable to buyer for any indirect, incidental, special, punitive or consequential damages (including any damage for lost profits), or otherwise arising out of or in connection with furnishing of products, parts or service hereunder, or the performance, use of, or inability to use any products, parts or service, or otherwise, whether based in contract, warranty, tort, including without limitation, negligence, or any other legal or equitable theory. Concord Components total liability for any claim or action shall not exceed the purchase price of the products out of which such claim or action arose.
Identity of items and extent of damage or loss must be noted on Buyer’s copy of delivery documented by the agent of the transportation company. If damage is discovered after receipt of shipment, notify the transportation company immediately and request that inspection be made and an inspection report rendered. Concealed shortages or damages within palletized shipments must be reported to Concord Components within 3 business days of delivery or credit will not be allowed. Concord Components Inc. will issue a credit for the loss or damage and file a claim with the carrier, providing your request is promptly forwarded to Concord Components and the item(s) did not ship on the Buyer’s account. A claim request must be accompanied by a delivery receipt or an inspection report upon which the transportation company has properly noted such damage or loss.
COUNT AND INSPECT YOUR FREIGHT BEFORE CARRIER DEPARTS. DAMAGED MERCHANDISE SHOULD NOT BE ACCEPTED.
Terms of Purchase
Words, as employed in this Agreement, shall have their normally accepted meanings. The following terms shall have the described meaning:
(a) “Buyer” shall mean Concord Components Company, Inc. and/or the entity identified as the Buyer in this Contract.
(a) Unless otherwise specified, the prices established by this Contract are firm fixed prices. Seller warrants that any unit prices charged herein do not exceed the unit prices charged by Seller to other customers in substantially similar transactions. (b) In the event Seller is liable to Buyer for any amounts, Buyer may, at its election, set-off against any amounts payable to Seller under this Contract.
Seller shall strictly adhere to all Purchase Order schedules. Time is and shall remain of the essence in the performance of this Contract. Seller shall notify Buyer, in writing, immediately of any actual or potential delay to the performance of this Contract. Such notice shall include a revised schedule and shall not constitute a waiver to Buyer’s rights and remedies hereunder.
(a) Buyer’s final acceptance of Goods or Services is subject to Buyer’s final inspection within sixty (60) days after receipt at Buyer’s facility or such other place as may be designated by Buyer, notwithstanding any payment or prior test or inspection.
This purchase order and activities hereunder are within the jurisdiction of the United States Government. Any knowing and willful act to falsify, conceal or alter a material fact, or any false, fraudulent or fictitious statement or representation in connection with the performance of work under this purchase order may be punishable in accordance with applicable legal statutes. Seller employees engaged in the performance of work under this purchase order shall be informed in writing prior to performance of work that there is a risk of criminal penalties associated with any falsification, concealment, or misrepresentation in connection with work performed under this purchase order.
If Seller delivers nonconforming Goods or Services, Buyer may, at its option and Seller’s expense: (i) return the goods for refund or credit; (ii) require Seller to promptly correct or replace the Goods or Services; (iii) correct the nonconformance; or, (iv) obtain conforming Goods or Services from another source. Buyer shall specify the reason for any return or rejection of nonconforming Goods or Services and/or shall describe the action taken. Seller shall be liable for any increase in costs, including procurement costs, attributable to Buyer’s rejection of the nonconforming Goods or Services. If nonconforming Goods are found to be suspect counterfeit, Buyer reserves the right to deliver the Goods to the original manufacturer and/or the appropriate authority for further analysis or destruction. Buyer shall receive full reimbursement for the deemed or suspect counterfeit Goods. Deemed counterfeit goods will be destroyed by the Buyer or appropriate authority upon verification/analysis/testing. (See also Defective Product).
(a) By written order, Buyer may from time to time direct changes for: (i) technical requirements; (ii) shipment or packing methods; (iii) place of delivery, inspection or acceptance; (iv) reasonable adjustments in quantities, delivery schedules or both; (v) amount of Buyer–furnished property; (vi) time of performance; and, (vii) place of performance. (b) If any such change causes an increase or decrease in the price or in the time required for its performance, Seller shall promptly notify Buyer thereof and assert its claim for equitable adjustment within thirty (30) days after the change is ordered, and an equitable adjustment shall be made. However, nothing in this provision shall excuse Seller from proceeding immediately with the directed change(s). Changes shall not be binding upon Buyer except when specifically confirmed in a written Purchase Order or Change Order.
The following events, and only the following events, shall constitute force majeure under this Contract: (a) acts of God or of a public enemy; (b) acts of Government; (c) fires; (d) floods; (e) epidemics; (f) quarantine restrictions; (g) strikes; (h) freight embargoes; and, (i) unusually severe weather. In each case, the failure to perform must be entirely beyond the control and without the fault or negligence of the Seller. Each party shall give the other immediate notice of any event that such party claims is a Force Majeure Condition that would prevent the party from performing its obligations hereunder, and of the cessation of the condition. A party’s notice under this Section shall include the party’s good faith estimate of the likely duration of the Force Majeure Condition.
(a) Buyer may, by notice in writing, direct Seller to terminate work under this Contract in whole or in part, at any time, and such termination shall not constitute default. In such event, Buyer shall have all rights and obligations accruing to it either at law or in equity, including Buyer’s rights to title and possession of the goods and materials paid for. Buyer may take immediate possession of all work so performed upon notice of termination. (b) Seller shall immediately stop work and limit costs incurred on the terminated work. (c) If such termination is for the convenience of the Buyer, Buyer, after deducting any amount(s) previously paid, shall reimburse Seller for the actual, reasonable, substantiated and allowable costs with the total amount to be paid by the Buyer being determined by negotiation.
(a) Buyer may, by written Notice of Default to Seller, terminate this Contract in whole or in part, or, at Buyer’s sole discretion, require the Seller to post such financial assurance as Buyer deems reasonably necessary, if the Seller fails to: (i) deliver the goods or to perform the services within the time specified in this Contract or any extension; (ii) make progress, so as to endanger performance of this Contract; or, (iii) perform any of the other provisions of this Contract. (b) Buyer may require Seller to transfer title and deliver to Buyer, in the manner and to the extent directed by Buyer, any partially completed goods and raw material, parts, tools, dies, jigs, fixtures, plans, drawings, services, information and contract rights (Materials) as Seller has produced or acquired for the performance of this Contract, including the assignment to Buyer of Seller’s subcontracts. Seller further agrees to protect and preserve property in the possession of Seller in which Buyer has an interest. Payment for completed goods delivered to and accepted by Buyer shall be at the Contract price. Payment for unfinished Goods or Services, which have been delivered to and accepted by Buyer and for the protection and preservation of property, shall be at a price determined in the same manner as provided in the Termination for Convenience provision hereof except that Seller shall not be entitled to profit. Buyer may withhold from Seller moneys otherwise due Seller for completed goods and/or Materials in such amounts as Buyer determines necessary to protect Buyer against loss due to outstanding liens or claims against said goods and Materials. (c) Seller shall promptly notify Buyer if Seller is the subject of any petition in bankruptcy. In the event of Seller’s bankruptcy, Buyer may require Seller to post such financial assurance, as Buyer, in its sole discretion, deems necessary. Failure to post such financial assurance upon ten (10) days written notice shall constitute a default under this Contract. The rights and remedies of Buyer in this clause are in addition to any other rights and remedies provided by law or under this Contract.
The provisions of this Contract shall be interpreted in accordance with the laws of the State of Nebraska without resort to said state’s Conflict of Law rule, and in accordance with its fair meaning and not strictly against either party. Pending final resolution of a dispute hereunder, Seller shall proceed diligently with the performance of this Contract and in accordance with all the Terms and Conditions contained herein and with the Buyer’s direction thereof. Buyer and Seller shall each bear its own costs of processing any dispute hereunder.
Seller shall not, without the prior written consent of Buyer, make any release of information concerning this order or any other information related to Buyer (other than to Seller’s employees and subcontractors that is required for the performance of their duties), including copies of this order or identifying the items sold by Seller to Buyer, nor use the name of Buyer in any advertising or publicity, except as may be necessary to comply with proper legal demand.
Seller must guarantee a return for all defective products. a) Goods rejected by Buyer for whatever reason shall be held, transported and/or stored at Seller’s sole expense. Seller shall promptly reimburse Buyer for any such expenses. B) Defective product purchased COD will be returned COD to Seller or COD check will be cancelled, at Buyer’s discretion. c) Seller is responsible for all costs associated RoHS noncompliance returns and will accept a full return for all parts not meeting RoHS compliance criteria if necessary. d) Seller is 100% responsible for all monetary and/or rework costs associated with product failures in addition to any further cost whatsoever associated with product failures. e) If suspect parts/counterfeit parts are furnished under this agreement such parts shall be impounded by Buyer. Buyer may provide a sample batch to Supplier for verification and authentication. In addition, Buyer reserves the right to send such items to the appropriate manufacturer and appropriate authorities for investigation. f) Seller shall be liable for all costs relating to impound, investigation, removal, or replacement of suspect/counterfeit parts.
The Purchase Order clearly indicating a link to these terms and conditions, also which includes any supplementary sheets, schedules, exhibits, and/or attachments annexed hereto by Buyer, contains the complete and entire agreement between the parties with respect to the subject matter of this contract, when accepted by acknowledgement, commencement, or performance. It supersedes any other communications, representations or agreements whether verbal or written. This Purchase Order may be accepted only on all the terms and conditions herein stated. Additional or different terms proposed by the Seller shall not be applicable, unless accepted in writing by the Buyer and made a part of this order. No acceptance by Buyer of or payment for goods ordered hereunder shall be deemed a waiver of the foregoing or an acceptance of any additional or different terms contained in any acknowledgement, invoice, or other form sent or delivered by Seller to Buyer.
Any knowledge or information which the Seller shall have disclosed or may hereafter disclose to the buyer incident to the placing and filling of this purchase Order shall not, unless otherwise specifically agreed upon in writing by the buyer, be deemed to be confidential or proprietary information, and accordingly shall be acquired free from any restrictions (other than restrictions which may derive from a valid patent.)
All questions concerning the interpretation, construction, performance, and enforcement of this contact and remedies in the event of default shall be resolved in accordance with the laws of the state of Nebraska.
Last Modified On November 22, 2010
YOUR USE OF THIS WEB SITE CONSTITUTES YOUR AGREEMENT TO BE BOUND BY THESE TERMS AND CONDITIONS OF USE.
Each license is granted to an Authorized Site. An Authorized Site is defined as a localized geographic site in an organizational unit with no user terminals located beyond a one-half (0.5) mile radius of the Authorized Site address on file with Concord Components, Inc. Authorized Site licenses are not transferable. The owner of an Authorized Site license may not sell, rent, or otherwise transfer ownership to any other company, group, individual, or alternate localized geographical site within the organizational unit. The Content on this Web Site is for your personal use only and not for commercial exploitation. Notwithstanding the foregoing, to the extent this Web Site provides electronic commerce, such buying opportunities may be made available for group as well as personal purchasing, so long as you are authorized to make purchases on behalf of such group. You may not decompile, reverse engineer, disassemble, rent, lease, loan, sell, sublicense, or create derivative works from this Web Site or the Content. Nor may you use any network monitoring or discovery software to determine the site architecture, or extract information about usage, individual identities or users. You may not use any robot, spider, other automatic software or device, or manual process to monitor or copy our Web Site or the Content without Provider’s prior written permission. You may not copy, modify, reproduce, republish, distribute, display, or transmit for commercial, non-profit or public purposes all or any portion of this Web Site, except to the extent permitted above. You may not use or otherwise export or re-export this Web Site or any portion thereof, or the Content in violation of the export control laws and regulations of the United States of America. Any unauthorized use of this Web Site or its Content is prohibited.
You shall not distribute on or through this Web Site any content or material containing any advertising, promotion, solicitation for goods, services or funds or solicitation for others to become members of any enterprise or organization without the express written permission of the Provider. Notwithstanding the foregoing, in any interactive areas of this Web Site, where appropriate you a) may list along with your name, address and e-mail address, your own web site’s URL and b) may recommend third party Web sites, goods or services so long as you have no financial interest in and receive no direct or indirect benefit from such recommended Web site, product or service or its recommendation. In no event may any person or entity solicit anyone with data retrieved from this Web Site.
This Web Site may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on this Web Site is accurate and complies with applicable laws. Provider will not be responsible for the illegality of or any error or inaccuracy in advertisers’ or sponsors’ materials or for the acts or omissions of advertisers and sponsors.
Certain sections of this Web Site require you to register. If registration is requested, you agree to provide Provider with accurate and complete registration information. It is your responsibility to inform Provider of any changes to that information. Each registration is for a single individual only, unless specifically designated otherwise on the registration page. Provider does not permit a) anyone other than you to use the sections requiring registration by using your name or password; or b) access through a single name being made available to multiple users on a network or otherwise. You are responsible for preventing such unauthorized use. If you believe there has been unauthorized use, you must notify Provider immediately by e-mailing Help@ConcordComponents.com.
Concord Components does not represent or guarantee the truthfulness, accuracy, or reliability of posted information including (a)inventory availability and/or condition (b) member offered services and/or statistics posted by users. You acknowledge that any reliance on material posted by other users will be at your own risk. Inventory postings are to be accurate, in-stock line items and must be updated on a regular basis. Inventory listed and not updated within 90 days is subject to removal. Concord Components is committed to the integrity of our database. If you believe there is an unauthorized inventory posting, notify us immediately by e-mailing Help@ConcordComponents.com.
Postings to be Lawful. If you participate in interactive areas on this Web Site, you shall not post, publish, upload or distribute any messages, data, information, text, graphics, links or other material (“Postings”) which is unlawful or abusive in any way, including but not limited to any Postings that are defamatory, libelous, pornographic, obscene, threatening, invasive of privacy or publicity rights, inclusive of hate speech, or would constitute or encourage a criminal offense, violate the rights of any party, or give rise to liability or violate any local, state, federal or international law, or the regulations of the U.S. Securities and Exchange Commission, any rules of any securities exchange such as the New York Stock Exchange, the American Stock Exchange, or the NASDAQ, either intentionally or unintentionally. Provider may delete your Posting at any time for any reason without permission from you.
Postings to be in Your Name. Your Postings shall be accompanied by your real name and shall not be posted anonymously. Participants in interactive areas shall not misrepresent their identity or their affiliation with any person or entity.
Provider does not represent or warrant that this Web Site or the Content will be error-free, free of viruses or other harmful components, or that defects will be corrected or that it will always be accessible. Provider does not warrant or represent that the Content available on or through this Web Site will be correct, accurate, timely, or otherwise reliable. Provider may make improvements and/or changes to its features, functionality or Content at any time.
Third party content may appear on this Web Site or may be accessible via links from this Web Site. Provider shall not be responsible for and assumes no liability for any infringement, mistakes, misstatements of law, defamation, slander, libel, omissions, falsehood, obscenity, pornography or profanity in the statements, opinions, representations or any other form of content contained in any third party content appearing on this Web Site. You understand that the information and opinions in the third party content is neither endorsed by nor does it reflect the belief of Provider.
THIS WEB SITE AND THE CONTENT ARE PROVIDED ON AN “AS IS, AS AVAILABLE” BASIS. PROVIDER EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. PROVIDER DISCLAIMS ALL RESPONSIBILITY FOR ANY LOSS, INJURY, CLAIM, LIABILITY, OR DAMAGE OF ANY KIND RESULTING FROM, ARISING OUT OF OR ANY WAY RELATED TO (A) ANY ERRORS IN OR OMISSIONS FROM THIS WEB SITE AND THE CONTENT, INCLUDING BUT NOT LIMITED TO TECHNICAL INACCURACIES AND TYPOGRAPHICAL ERRORS, (B) ANY THIRD PARTY WEB SITES OR CONTENT THEREIN DIRECTLY OR INDIRECTLY ACCESSED THROUGH LINKS IN THIS WEB SITE, INCLUDING BUT NOT LIMITED TO ANY ERRORS IN OR OMISSIONS THEREFROM, (C) THE UNAVAILABILITY OF THIS WEB SITE, THE CONTENT, OR ANY PORTION THEREOF, (D) YOUR USE OF THIS WEB SITE OR THE CONTENT, OR (E) YOUR USE OF ANY EQUIPMENT OR SOFTWARE IN CONNECTION WITH THIS WEB SITE OR THE CONTENT.
PROVIDER SHALL NOT BE LIABLE FOR ANY LOSS, INJURY, CLAIM, LIABILITY, OR DAMAGE OF ANY KIND RESULTING FROM YOUR USE OF THIS WEB SITE, THE CONTENT, THE INTERACTIVE AREAS OF THIS WEB SITE OR ANY FACTS OR OPINIONS APPEARING ON OR THROUGH AN INTERACTIVE AREA. PROVIDER SHALL NOT BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ATTORNEYS’ FEES) IN ANY WAY DUE TO, RESULTING FROM, OR ARISING IN CONNECTION WITH THE USE OF OR INABILITY TO USE THIS WEB SITE OR THE CONTENT.
The provisions of paragraphs 15 (DISCLAIMER), 16 (LIMITATION OF LIABILITY), and 17 (Indemnification) are for the benefit of Provider and its officers, directors, employees, agents, licensors, suppliers, and any third party information providers to the Web Site. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you on its own behalf.
Last Modified On November 22, 2010
We may collect the following types of information:
▪ Information You Provide – When you sign up for a ConcordComponents.Com Account, we ask you for personal information. We may combine the information you submit under your account with information from other ConcordComponents.Com services or third parties in order to provide you with a better experience and to improve the quality of our services. For certain services, we may give you the opportunity to opt out of combining such information.
▪ Log Information – When you access ConcordComponents.Com services via a browser, application or other client our servers automatically record certain information. These server logs may include information such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account.
▪ User Communications – When you send email or other communications to ConcordComponents.Com, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. When you send and receive SMS messages to or from one of our services that provides SMS functionality, we may collect and maintain information associated with those messages, such as the phone number, the wireless carrier associated with the phone number, the content of the message, and the date and time of the transaction. We may use your email address to communicate with you about our services.
In addition to the above, we may use the information we collect to:
▪ Provide, maintain, protect, and improve our services (including advertising services) and develop new services; and
▪ Protect the rights or property of ConcordComponents.Com or our users.
If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.
ConcordComponents.com processes personal information on our servers in the United States of America.
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We restrict access to personal information to ConcordComponents.com employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
When you use ConcordComponents.com services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.
ConcordComponents.Com adheres to the US Safe Harbor Privacy Principles of Notice, Choice, Onward Transfer, Security, Data Integrity, Access and Enforcement, and is registered with the U.S. Department of Commerce’s Safe Harbor Program.
Last Modified On June 1, 2018
Q001 – Q019 apply to ALL Purchase Orders
Q020 – Q031 apply when referenced in the text of purchase order or communication to the vendor/supplier.
This order must be confirmed. a) Purchase order is not effective until Concord Components receives a copy executed and signed by an authorized representative of the seller acknowledging the terms and conditions of this order. Shipment of merchandise also implies acceptance of the terms and conditions of this purchase order as well as the noted quality clauses. b) Any additional or different terms or conditions which may appear in any communication from Seller are hereby expressly objected to and shall not be effective or binding unless specifically agreed to in writing by Concord Components’ Purchase Department. c) Concord Components’ acceptance of goods shall not deem acceptance of any additional or different terms or conditions unless such acceptance specifically is documented and agreed upon by the representative. d) Concord Components reserves the right to cancel any purchase and return any product that does not have a signed confirmation.
Concord Components’ requires the Supplier to notify the purchasing representative of any changes to the supplier’s product, process, or services related to the purchase order.
Special process suppliers are responsible for compliance to the applicable specifications, including customer special process approval, whether the operation is performed within their facility or flowed down per the Supplier’s purchase order to the Supplier’s subcontractor.
- The supplier shall maintain a quality management system (QMS) that meets the requirements of ISO9001, AS9100 or equivalent, or be approved by Concord Components, Inc.
- The QMS is subject to quality review by Concord Components, Inc. unless a third-party registration can be provided.
- Concord Components reserves the right to audit suppliers QMS and other documents that may affect the quality of materials, products, or services supplied for this purchase order.
Seller shall provide records that indicate dates of inspection, inspector name or number, characteristics inspected and whether the characteristics were acceptable or non-conforming, unless otherwise specified elsewhere in this Purchase order or attachments. These documents shall be on file and available to Concord Components for ten (10) years following the date of shipment release to Concord Components. At any time during the retention period, seller will deliver said records or any part thereof, to Concord Components at no additional cost to Concord Components Inc.
- In instances where the supplier determines that non-conforming product may have been shipped, the supplier MUST notify Concord Components, Inc. immediately. The supplier must provide a system for disposition of non-conforming product found during manufacturing to prevent return to production or shipping.
- Supplier shall notify Concord Components, Inc., and receive written approval PRIOR to shipping any item that has had a product & or process change.
- Product rejected at destination for non-conformance with specifications or requirements will be returned to the seller at their expense promptly after notice of rejection. Concord Components shall determine if a formal Supplier Corrective Action is warranted, in this case the action request will be sent to the supplier. It is mandatory that replies be received within 30 days or by the date supplied on the Corrective Action.
- Supplier shall provide, whenever possible, product that is traceable to the original manufacturer to ensure authenticity. Supplier shall provide documentation tracing back to the original manufacturer of the material or component being purchased. If no documentation can be provided, the supplier must notify Concord Components and cannot ship product until a representative provides approval of deviation to this requirement.
- Counterfeit Parts Prevention requirements flow down through all levels of the supply chain. Supplier will assist with any potential counterfeit part investigation and agrees to take appropriate action to prevent any potential counterfeit part from being placed back in the supply chain
- Supplier agrees that they (and their suppliers) maintain a counterfeit detection program that complies with the requirements of the current revision of AS5553, AS6171
- All charges for boxing, packing, crating, and storage are included in the price stated on purchase order.
- All goods are to be shipped freight collect, F.O.B. destination by the specified carrier, unless otherwise stated. •DO NOT CHARGE INSURANCE except upon Concord’s request. •Regardless of F.O.B. point, Supplier agrees to bear all risk of loss, injury, or destruction of goods and materials ordered herein which occur prior to acceptance by Concord Components. •No such loss, injury, or destruction shall release Supplier from any obligations hereunder.
- Supplier shall ensure that all items are adequately protected from damage, loss, deterioration, degradation or substitution. Each container must be properly marked or labeled with part number, origin, and destination.
- Suppliers of components shall ensure that only one lot is contained within each package (reel, tube, tray, etc.). At no point should multiple lots be combined and shipped to Concord Components, Inc., without adequate identification and or segregation. Mixed lots received by Concord Components, Inc. (in the same reel or tube) will be subject to rejection and return of product to the supplier.
- Supplier shall have a Foreign Object Debris (FOD) prevention system. FOD prevention and controls should be in accordance with NAS-412.
- ESD Sensitive components must ensure adequate ESD Protection. ESD prevention methods include but are not limited to: •ESD Packaging & Containers •Internal Controls for ESD Prevention
- All products that are moisture sensitive devices shall be properly packaged and labeled according to the proper Moisture Sensitivity Levels (MSL) IAW the latest revision of JEDEC J-STD-33.
Concord Components, Inc. and our customers reserve the right of entry into our supplier’s facility at any time during the performance of the contract/purchase order to perform inspections/audits relating to the contract/purchase order.
Supplier shall flow down all applicable Purchase Order requirements to the supply chain. Flow down requirements to Concord Components’ suppliers mandated by the customer must be observed. Concord Components’ customer requirements may include specific quality programs and / or record retention requirements which are to be flowed down to our suppliers. The requirements could include Mil Standard requirements, Customer specific requirements, drawing requirements, ROHS requirements etc. Suppliers agree to the acceptance of the requirements by either confirming the purchase order or shipping the parts to Concord’s destination.
Supplier must ensure that personnel have the appropriate skills and experience to handle and process the product or service conformity throughout the performance of this contract/purchase order.
Supplier must maintain the state of the product so that is able to perform to its designed or intended purpose without causing unacceptable risk of harm to a person or damage to property.
Supplier must maintain a closed-loop process to use Industry Alerts/GIDEP and ERAI to identify, control and correct potential non-conforming material, including: timely review and notification of Industry Alerts for potential impact to hardware: documenting impact assessment/disposition of purging/quarantining of all affected stock, including work in process (WIP) and finished goods; customer notification of impact to already shipped bill of material (BOM) contains an alerted item.
The Supplier shall furnish a Certificate of Conformance (C of C) with each shipment of each item listed on this purchase order. The C of C must have a minimum of the following and a separate C of C for EACH ITEM shipped:
- Concord’s purchase order number
- Part Number and Revision Level if applicable
- Date and Lot Code
- Country of Manufacturer
- Quantity of Each Lot/Date Code shipped
- Reference to all applicable specifications
- Signature and title of an authorized company representative
- The supplier shall furnish all test and inspection data relevant to this purchase order where applicable. The Supplier shall establish and implement test and inspection activities necessary to assure the authenticity of purchased product including:
- Traceability and documentation verification
- Visual examination
- Test and inspection activities
- Test and inspection shall be performed in accordance with clearly delineated accept/reject criteria. The Supplier shall prepare and provide Concord Components with records evidencing tests and inspections performed and conformance of the product to specified acceptance criteria. Test and inspections shall be performed by persons that have been trained and qualified concerning types and means of electronic parts counterfeiting and how to conduct effective product authentication.
- All activities pertaining to the performance, production, and verification/testing of items for this purchase order shall be done with equipment certified for those purposes.
- Measuring and test equipment used by the Supplier shall have current calibrations that are traceable to the National Institute of Standards and Technology (NIST) or equivalent national standard.
The Supplier shall ensure that persons acting and working on behalf of the Supplier understand their:
- Contribution to the product and service conformity
- Contribution to product safety
- The importance of ethical behavior
The supplier shall ensure that all product with shelf life limitations have 80% or more shelf life remaining, unless otherwise approved by Concord Components. Product will not be accepted without prior approval.
Parts will be subject to receiving inspection of all characteristics. Material that does not conform to specification will be returned at Supplier’s expense. A request for replacements will be determined at time of return. Latent defects not discovered during source inspection or receiving inspection, but disclosed during assembly or use, shall be cause for rejection and or replacement.
The Supplier may not perform any repairs or practice any method on products damaged or found to be discrepant during outgoing inspections, unless such repairs are specifically permitted by the applicable drawing, specification, contract or purchase order, or are specifically authorize by Concord Components in writing for each line item and each item separately.
The supplier shall adhere to ITAR requirements for performing work or service involving ITAR compliance. IN accordance with ITAR 22 C>F.R. 120-130 International Traffic in Arms Regulation , all documents identified as ITAR controlled shall be identified, maintained in Document Control, and segregated from non-ITAR documents. Documents identified as ITAR controlled shall be viewed only by a US Person. A US Person means an entity that is: A US Citizen or a Legal Resident, or a US organization Incorporated to do business in the United States.
Original Manufacturer certifications are required to be submitted with the items procured on this order, please ensure the certifications are included with the shipment to aide in receiving and payment of invoice. All additional requirements for C of C and be found in Q014 .
Supplier shall perform First Article Inspection (FAI) in accordance with the requirements of the current revision of SAE Aerospace Standard AS9102. The Supplier shall furnish a copy of the completed First Article Inspection results (including all material, process, and other certifications required by the Purchase Order and/or drawing notes) with the initial delivery of product on the Purchase order. The First Article shall be repeated and submitted any time there is a change to the revision of the drawing, significant changes in the manufacturing method or if the purchase order calls out for a new first article to be submitted. The first article shall be submitted to Concord Components for review and acceptance prior to deliver of the product. A First Article Inspection Report (FAIR) must be provided including: • Dimensional inspection report and any special processes performed in fabrication.
- C of A for any materials or processes utilized
- The First Article must be identified.
This purchase order contains rated order quantities certified for national defense use, and you are required to follow all the provisions of the Defense Priorities and Allocations System regulation (15 CFR part 700) as it pertains to the rated quantities. Rating is listed on Purchase Order.
Lot traceability is required and must be maintained on all parts delivered to Concord Components, Inc. The Supplier shall maintain a method of item traceability that ensures tracking of the supply chain back to the manufacturer of all parts included in assemblies and subassemblies being delivered per this order. This traceability method shall clearly identify the name and location of all the supply chain intermediaries from the manufacturer to the direct source of the product for the supplier and shall include the manufacturer’s batch identification for the item(s) such as dated codes, lot codes, serializations, or other batch identification.
Government Inspection is required prior to shipment from your facility. Upon receipt of this order, promptly notify the Government authority who services your facility.
Supplier is prohibited from subcontracting any portion of the work to be performed in the performance of this purchase order, without Concord Components’ written authorization by an executive officer of the company.
ANY special metals included in any articles delivered under this purchase order must company with that clause, and you must flow down DFARS 252.225-7009 to all vendors supplying any articles delivered under this purchase order that include specialty metals. Each shipment shall be accompanied by a signed Supplier Certificate of Conformance which certifies compliance to this clause.
Parts delivered against this Purchase Order shall be from a single date/lot code.
When accepted by an authorized representative, multiple date codes and lots can be supplied for this purchase order, providing each lot and date codes are segregated properly.
A certificate shall be provided that indicates that he product being supplied is free from Mercury (Hg) contamination.
The parties hereby incorporate the requirements of 41 C.F.R. Section 60-1.4(a)(7), 60-250.5, 60-300.5 and 60-741.5, if applicable.